Book a home clean in London in minutes

A standard clean keeps your home fresh and tidy, while a deep clean tackles built-up dirt and hard-to-reach areas.

Here's what you can expect from a standard or deep clean, per room:

Kitchen

Standard clean

• Wiping down countertops and surfaces

• Clean kitchen sink and taps

• Wipe kitchen appliances externally fridge, freezer, oven, extractor, hobs

• Hoover and mop the floor

• Empty and re-bag bins

Add-on available: inside fridge (if empty and defrosted).

Deep clean

• Scrubbing and sanitizing countertops, backsplash, and surfaces

• Full descaling and disinfecting of sink, taps, and drain area

• Wipe kitchen appliances outside

• Vacuuming and mopping floors

• Cleaning kitchen cabinets in/out (if empty)

• Wipe skirting boards, clean doors, light switches, remove cobwebs

• Cleaning windows, frames, sills internally (if reachable)

Add-on available: inside fridge (if empty and defrosted).

Living/Dinning room

Standard clean

• Wipe and light dust surfaces, skirting boards, lampshades, pictures

• Hoover any soft furniture (sofa/armchairs) and underneath the cushions

• Vacuum and mop of all open floor areas

• General light tidy up of living rooms

Add-on available: windows (inside)

Deep clean

• Complete dust removal from all surfaces including skirting boards, light fittings, picture frames

• Thorough vacuum under furniture, behind sofas, and in corners to remove hidden dust

• Interior window cleaning, if reachable, including sills, frames, and tracks for a streak-free finish

• Cobweb removal including ceilings and corners, if reachable

• Optional deep vacuum or steam clean of upholstery, curtains, and fabric chairs - dependent on whether the pro can offer these services.

Bathroom and Toilet

Standard clean

• Clean and polish bathtub/shower, taps, sink, and disinfect toilet

• Polish mirrors and glass screens

• Wipe down all surfaces, light switches, doors and skirting boards

• Mop and disinfect bathroom floor

• Clean and sanitise bathroom accessories (shelves, toothbrush holders, bathroom bins, toilet brush holders, etc)

Add-on available: windows (inside)

Deep clean

• Full internal and external toilet clean and disinfection

• Scrub and mop floor including behind the toilet, corners, and edges

• Intensive scrub of all surfaces including sink, tub, shower, taps

• Clean and sanitize bathroom accessories

• Scrub and wash tiles to remove limescale

• Detailed polish of handles, light switches, towel rails

Bedrooms

Standard clean

• Make the beds neatly

• Dust visible furniture surfaces

• Light tidying

• Quick vacuum or light mop

Add-on available: windows (inside), bedding change

Deep clean

• Dust and polish all surfaces including wardrobes, headboards, mirrors, skirting boards, and fixtures

• Clean inside and outside of wardrobes and drawers (if empty)

• Complete interior window clean including frames, tracks, and sills, if reachable

• Cobweb complete removal from ceilings, corners, and around furniture, if reachable

• Cleaning of doors and light switches

Add-on available: bedding change

Currently, our cleaning services are only available in London and the Southeast.

Your Pro may carry out light tidying as part of the cleaning process, such as straightening cushions or moving a small number of items. However, standard or deep cleaning appointments don't include extensive tidying, decluttering, or organising. To help your Pro focus on cleaning, please ensure your home is reasonably tidy before they arrive.

Cleaning prices are hourly, based on the type of clean, how often you book, and your location. We'll recommend a number of hours based on your home's size and any add-ons — always adjustable. We offer transparent pricing breakdown during booking with no hidden fees, providing excellent value for high-quality home cleaning.

The cost of domestic cleaning services in London and the Southeast currently starts from £24.50/h for a standard clean, and £26.50/h for a deep clean. You can save more than 10% off the hourly rate if you book a regular standard clean.

Yes! We offer same-day appointments, with pros available from 7am to 11pm, seven days a week. Just check availability, choose your time and book when it suits you best.

The number of hours you'll need depends on the size of your home, the rooms you'd like cleaned, and whether you're booking a standard or deep clean. During booking, we'll recommend a cleaning duration based on your selections, but you're free to adjust this up or down.

As a guide, a standard clean typically takes around 2.5 hours for a 1-bedroom home and 3 hours for a 2-bedroom home. For 3-bedroom homes, we recommend at least 3.5 hours, with additional time often needed for homes with multiple bathrooms.

Deep cleans take longer, as they include more detailed cleaning throughout the home. We typically recommend around 3 hours for a 1-bedroom home, 3.5–4 hours for a 2-bedroom home, and at least 4.5 hours for a 3-bedroom home.

If you're unsure, we recommend starting with our suggested duration so your cleaner has enough time to complete the tasks you've selected.

Yes, all our domestic cleaners in London are fully vetted, and insured. We ask for 2 references from every pro we onboard. Clients rely on our professional domestic cleaning services for punctuality, attention to detail, and a consistently high standard of home cleaning, ensuring peace of mind in every appointment.

Yes. You can tailor your clean to suit your home and priorities.

When booking, you can add extra services such as cleaning inside the fridge, cleaning interior windows, or changing bed linen. These add-ons are priced based on the additional time required. (Interior window cleaning is included as part of a deep clean.)

You can also leave notes for your cleaner during booking to highlight any areas you'd like them to focus on. After checkout, you'll be able to upload photos and message your cleaner directly through the Urban app before your appointment, making it easy to discuss any specific requirements.

We understand that plans change. You can cancel or reschedule your booking free of charge up to 24 hours before your appointment, or within 10 minutes of placing your booking. If you cancel with less notice, we'll charge a fee based on how much notice you give.

Book once, come home to a clean house every week, fortnight, or month. Your pro is confirmed instantly — no need to rebook each time.

Your cleaner, your schedule
You pick your pro and your slot. As long as your pro is available, they'll be the same person every visit. If your pro can no longer make a session, we'll notify you straight away so you can reschedule or find another pro.

Easy to manage
You can skip or reschedule a single visit any time — just give us 24 hours' notice and there's no charge. Need to cancel the whole series? Get in touch and we'll sort it.

Payment
We’ll charge you for your first clean when you booking, and then 48 hours before each clean — not upfront for the whole series.

Your home access
When you book, you'll choose how your pro gets in — you can be home, share a lockbox code, or hand over a key directly. Key handovers are logged securely in the app.

No end date
Your recurring series runs until you decide to stop — there's no fixed term. If you'd like to set an end date, just get in touch and we'll take care of it.

Equipment: Yes — you'll need to provide a vacuum cleaner, mop, and bucket. A lot of Urban cleaning pros get to you on foot, by bike, or by public transport, so carrying heavy equipment between jobs isn't practical.

Cleaning products: For both standard and deep cleans, you can supply your own general cleaning products, or ask your pro to bring theirs for an extra £2/hour (100% of which goes directly to your pro). Keep in mind that requesting this may reduce the number of pros available for your slot, since not everyone carries products with them.

For deep cleans specifically, your pro will always bring specialised products — like descaler and other deep-clean essentials — regardless of which detergent option you choose. This is included in the price.

If anything's missing when your pro arrives, they'll do the best job they can with what's available — but for the most thorough clean, make sure your equipment (and general detergents, if you haven't opted for your pro to bring their own) are ready beforehand.